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Costa Mesa, CA—Jul 1, 2013

QSC Audio and dcinex Announce Service Partner Agreement for Cinema Products

QSC Audio Products, LLC is pleased to announce a new service partner agreement with dcinex to provide support for QSC Cinema products and systems across the European continent and the United Kingdom.

dcinex is a provider of fully integrated solutions for cinema operations, including Exhibitor Services, Content Services, and Consulting.  The company has a long history in digital cinema services.  Under the new agreement, dcinex will provide centralized customer telephone support and arrange advance replacement or repair of QSC cinema products when necessary.  Services will be available to all customers of QSC Cinema products.
 
The agreement will be effective on August 1, 2013.  Cinema operators and QSC cinema products dealers will be able to access the dcinex support group seven days a week, from 0900 to 2400 hours (9:00 am to midnight) Central European Time. Support will be available to customers in the following countries: Germany, France, Italy, Belgium, Luxembourg, Netherlands, United Kingdom, Ireland, Norway, Sweden, Finland, Denmark, Switzerland, Spain, Portugal, Poland, Hungary, Romania, Czech Republic, Austria, Croatia, Slovenia, Slovakia, Bulgaria and Belarus.  In addition, dcinex will provide support in several languages, including English, German, French, Dutch, Italian, Spanish, Portuguese and Croatian.

“The new service agreement will allow QSC to provide superior customer service to our valued cinema exhibitor customers and authorized dealers, in the rare event that a QSC product fails to function properly,” says Barry Ferrell, Vice President of Cinema for QSC.  “We’re confident that dcinex is the right partner for us, with the right skills, and the same customer-oriented business philosophy as QSC.”

“For years, QSC has been our Preferred Partner for high quality cinema sound systems, and we are pleased that our strong relationship is now crowned by an official service & support agreement for Europe,” says Till Cussmann, dcinex’s Vice President of Exhibitor Services.  “With this agreement, we’re sure that all QSC customers across Europe will be even more satisfied with their choice of QSC by having local access to professional and timely support for their QSC cinema sound products.”

QSC Contacts: Danny Pickett, 
Director, Global Cinema Sales
danny.pickett@qsc.com

Mark Mayfield, 
Director, Global Cinema Marketing 
QSC Web Site:
Logo: QSC, LLC About QSC, LLC: QSC is the world’s leading manufacturer of professional power amplifiers, loudspeaker systems, and advanced audio products tailored for the cinema, contracting, live sound and music industries.  QSC is the leader of complete cinema audio technology under one brand. After over four decades, QSC, LLC, has become a globally recognized leader in professional audio. This prominence is the result of the company's mission to establish new standards of reliability and performance through the development of breakthrough technologies. QSC's products meet the demanding requirements of audio professionals in concert, installation, portable entertainment and cinema applications. QSC, LLC Directory page QSC, LLC Web Site About dcinex™:
As part of Ymagis Group, dcinex is a leading provider of Digital Cinema services in Europe including VPF management, postproduction, DCP mastering, KDM delivery, digital cinema installation, maintenance and technical support. The Ymagis Group has deployed digital systems in cinemas under VPF representing close to 5,800 screens throughout Europe with both exhibition circuits and art house independent cinemas. Since 2014, the Ymagis Group operates, through its subsidiary Smartjog Ymagis Logistics, the largest e-delivery network for cinema content in Europe, using both, satellite capacity and ADSL/fibre lines, as well as a number of HDD’s duplication hubs. The Ymagis Group has also become a software house, providing innovative solutions such as a theatre management system (TMS) and a full electrical automation system.
dcinex™ Directory page
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