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# 1930 de Forest

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CinemaCon, Las Vegas—Apr 21, 2015

Highly Anticipated Cielo Product Launches at CinemaCon

Cielo exits beta with a robust, scalable and secure remote monitoring and reporting platform that can be accessed from anywhere with an internet connected device
In summer of 2014, Cinema Equipment and Supplies (CE+S) introduced Cielo as the next level of remote monitoring and a solution to a huge problem: Exhibitors feared that when they were away from their theaters, unmonitored issues were leading to missed shows. For the last few months, Cielo has been available to an exclusive group of beta testing partners like Silverspot Cinemas, Southern Theaters and Marcus Theaters. It was through in depth ongoing feedback with these and other partners that the beta version of Cielo evolved into the full product version hitting the market today. 
 
Trust in remote monitoring, accuracy and reliability of service, efficiency of problem solving, and real-time communication emerged as necessities to avoid the dreaded black screen. 
 
“With the new digital projection technology since 2010, a show would stop and there would be no precise indication of why.” Francisco Schlotterbeck, CEO of Silverspot Cinemas explains how Cielo has helped his team prevent lost revenue. “The show would be lost before the solution was found. Now, the alert is received, the information communicated, and we’re able to communicate to the audience when the show will go on – or, better, we problem solve and they never notice.” 
 
Intuitive features like the activity stream give cinema theater operations teams a historical view of alert and solution activity across their circuit and by auditorium. Cielo’s new dashboards give the cinema owners their most important theater data at a glance – specifically active alerts, equipment performance data, open support tickets, content reporting and more. 

Mark Collins, Director of Projection Technology at Marcus Theaters, was a Cielo beta partner and was given a sneak peek of the official product. “What this Cielo team has managed to do in a very short amount of time has really impressed me,” he asserts. “I have faith this team will continue to deliver in the software space for the cinema industry and I look forward to a continued partnership with them.” 
 
Learn more about the Cielo product at www.cielocinema.com, come to booth 819F in the Forum Ballroom at CinemaCon for a demo or get in touch with our Cielo Sales Experts to schedule a demo: sales@cielocinema.com or 305.232.8182.
Logo: Cinema Equipment and Supplies About Cinema Equipment and Supplies: Cinema Equipment and Supplies (CE+S) is the undisputed global leader in digital cinema solutions. For the past 30 years, CE+S has been a pioneer in delivering first-in-market innovative technology and its certified technicians have deployed over 1,500 digital cinema systems worldwide. In 2009, CE+S created the first home-grown tech support solution in Latin America and in 2015, it revolutionized the movie industry with the launch Cielo, a first-of-a-kind, cloud-based, remote monitoring and technical support platform developed for the Internet of Things (IoT) era. Cinema Equipment and Supplies Directory page Cinema Equipment and Supplies Web Site Logo: Cielo About Cielo: Cielo is a cloud-based, remote monitoring and technical support platform developed by Cinema Equipment and Supplies (CE+S), the undisputed global leader in digital cinema solutions. Launched in 2015, Cielo is the pioneer platform in the Internet of Things (IoT) era for the movie industry, providing customers with circuit-wide visibility into their theater operations, anytime and anywhere, from the palm of their hands. Cielo’s one-stop mobile management capabilities include remote monitoring, real-time reporting and alerts, rapid-response technical support, and advanced visibility features that allow clients to increase business efficiencies and provide superior customer experience to their movie theater audiences. Cielo Directory page Cielo Web Site
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