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Miami, FL—Jul 23, 2015

Silverspot Cinema Selects Cielo For Proactive Remote Monitoring and Support

Silverspot Cinemas has selected Cielo, a cloud based solution from Cinema Equipment and Supplies (CE+S), to proactively monitor and support their new 11 screen luxury cinema in Coconut Creek, FL as well as their flagship location in Mercato shops in Naples, FL. 
Cielo provides cinema managers and owners with circuit wide visibility into their theater operations, immediately influencing operational efficiencies. Cielo delivers proactive real time alerts to any device with an internet connection, enabling the Cielo user to quickly diagnose issues and resolve them before they become lost shows and lost revenue. 
“Silverspot Cinemas prides itself on delivering an exceptional customer experience,” says Francisco Schlotterbeck, CEO Silverspot Cinemas. “Cielo is a product that aligns with and supports that mission.” 
Alex Younger, VP of Sales at CE+S speaks highly of the relationship CE+S has built with Silverspot over the past 5 years. “Silverspot’s purchase of Cielo speaks volumes of their trust in CE+S to keep their business profitable.” 
Silverspot is also taking advantage of Cielo’s Technical Support offering where they will have access to an extensive knowledge base, integrated support tickets within Cielo and around the clock support.  Alex continues, “It’s a great feeling to get Silverspot on board with this product and we can’t wait to grow with them as their footprint in the US expands.” 

The Cielo team will be demoing the Cielo product at ShowSouth booth 29 on August 18-19, 2015.  Learn more about Cielo on the Cielo site
About Cielo
Cielo is true proactive monitoring and support. Customers can access Cielo from any device connected to the internet, giving them the freedom to manage the customer experience outside the confines of their offices. Learn more and get started with Cielo today: 
About Silverspot Cinemas:
Silverspot Cinemas is a privately held, customer centric company specializing in sophisticated cinemas that offer an enhanced, hassle free entertainment experience in a boutique environment catering to an upscale clientele. Silverpot at Mercato, located in Naples, Florida, marked the initial expansion of Silverspot Cinemas throughout the United States. Since 2009, in the U.S. Silverspot operates 12 screens in a luxury movie theater located in Naples, FL  and during the first semester 2015 Silverspot will open another two movie theaters in Coconut Creek, FL and Chapel Hill, NC respectively. During 2016, Silverspot Cinemas will start operations in Miami Downtown and Beachwood, Ohio.

Logo: Cinema Equipment and Supplies About Cinema Equipment and Supplies: Cinema Equipment and Supplies (CE+S) is the undisputed global leader in digital cinema solutions. For the past 30 years, CE+S has been a pioneer in delivering first-in-market innovative technology and its certified technicians have deployed over 1,500 digital cinema systems worldwide. In 2009, CE+S created the first home-grown tech support solution in Latin America and in 2015, it revolutionized the movie industry with the launch Cielo, a first-of-a-kind, cloud-based, remote monitoring and technical support platform developed for the Internet of Things (IoT) era. Cinema Equipment and Supplies Directory page Cinema Equipment and Supplies Web Site Logo: Cielo About Cielo: Cielo is a cloud-based, remote monitoring and technical support platform developed by Cinema Equipment and Supplies (CE+S), the undisputed global leader in digital cinema solutions. Launched in 2015, Cielo is the pioneer platform in the Internet of Things (IoT) era for the movie industry, providing customers with circuit-wide visibility into their theater operations, anytime and anywhere, from the palm of their hands. Cielo’s one-stop mobile management capabilities include remote monitoring, real-time reporting and alerts, rapid-response technical support, and advanced visibility features that allow clients to increase business efficiencies and provide superior customer experience to their movie theater audiences. Cielo Directory page Cielo Web Site About Silverspot Cinemas: With locations in Florida and North Carolina and plans for expansion, Silverspot offers its customers a one-of-a-kind movie-going experience. Its theaters offer a combination of blockbusters, independent and foreign films as well as European opera and ballet presented with state-of-the-art projection and sound technology. All locations offer hand-stitched leather seats, 100 percent reserved seating, casual restaurants and bar/lounges and an exquisite fresh menu customers rave about. Silverspot Cinemas Directory page
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