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London—Dec 6, 2013

Arts Alliance Media Launches Lifeguard Software to Manage Network Operations Centres for Digital Cinema

Digital cinema leader Arts Alliance Media (AAM) has launched the latest product in its digital cinema software suite – LIFEGUARD – designed to monitor equipment across a cinema circuit and to power cinema NOCs (Network Operations Centres). The software has been developed in-house using the years of experience gained by AAM whilst running their own NOC which supports thousands of screens worldwide, and is now available to exhibitor and integrator partners around the world to power their own NOCs.

LIFEGUARD has been built with two goals in mind: simplicity and power. Its functionality includes comprehensive monitoring of all devices in a circuit, including projectors, playout servers, the TMS and sound and network equipment. The software monitors key data from the equipment, such as lamp hours, disk hours and equipment temperature. LIFEGUARD also has proactive alerting and reporting, allowing users to configure exactly what they want to be alerted on, and to have immediate reports sent via email or SMS to alert to potential faults. 

To run a Network Operations Centre, LIFEGUARD has a trouble-ticketing system to log and track tickets and rich reporting to monitor equipment real-time and cross-check tickets directly with device alerts at site. Data can be analysed over many months to investigate trends and identify and address common issues. Additionally, any SLA breaches are easily visible and tracked, and a knowledge base can be created for maximum efficiency.

Eric Stevens, Commercial Director of Arts Alliance Media, said “Having run our own NOC for many years to support thousands of screens worldwide, we spent significant time considering all existing cinema NOC tools before picking the best bits and leaving behind the less ideal to build our own software. LIFEGUARD is a key piece of our digital cinema software suite, and integrates with all our other software to provide a service to watch over all equipment across a chain and keep an eye out for any problems, as well as making sure those problems are fixed.” 

Arts Alliance Media will be at CineAsia, from December 10th demonstrating AAM’s digital cinema software suite, including LIFEGUARD, at booth #105. 

Arts Alliance Media will be at CineAsia, from December 10th  – 12th, where representatives will be demonstrating AAM’s digital cinema software suite, including LIFEGUARD, at booth #105.

Arts Alliance Media Contacts:
Alessandra Skarlatos 
 +44 (0)20 7751 7543 
Logo: Arts Alliance Media About Arts Alliance Media: Arts Alliance Media (AAM) is the global leader in digital cinema software and services. It offers a wide range of software solutions to exhibitors which allow them to reduce costs, increase efficiency, and grow revenues, and improve the cinematic experience for their customers.  Its software touches over 25,000 digital screens globally, while AAM’s network operations centre (NOC) supports several thousand screens. Clients include Cinépolis, Wanda, Hoyts and Odeon UCI.  AAM’s latest offering is Thunderstorm – a unique online marketplace for cinema where exhibitors can browse the latest technologies to enable them to increase revenues and improve customer interaction. Arts Alliance Media Directory page Arts Alliance Media Web Site
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More Arts Alliance Media Press Releases: Jul 26, 2017 Malaysian Exhibitor MBO Cinemas Embraces Automated and Centralised Operations with Arts Alliance Media’s Producer Software Solution Jan 18, 2017 Arts Alliance Media Software To Manage Content And Film Scheduling Across Six Sundance Film Festival Venues Aug 24, 2016 Shanghai Film Corporation Signs Deal with AAM to Deliver Lifeguard to 5,000 Screens Aug 11, 2016 Cineworld Group Selects AAM to Deliver TMS Software to Over 750 More Screens Aug 2, 2016 Jinyi GuangMei Selects AAM Software to Deliver First-Class Cinema Experiences Across China May 17, 2016 Regal Entertainment Group selects AAM’s Theatre Management Software Mar 21, 2016 AAM Brings New Digital Innovation to Exhibitors with Launch of the Thunderstorm Online Marketplace Mar 15, 2016 Arts Alliance Media Solidifies North American Presence with Appointment of Two New Sales Managers Sep 23, 2015 Arts Alliance Media Partners with San Sebastian International Film Festival for a Second Year Aug 12, 2015 Fast-Growing Chinese Exhibitor Jackie Chan Cinema Selects Arts Alliance Media Software to Manage Cinema Operations Jun 23, 2015 Dutch Exhibitor JT Cinema Centralises Operations with Arts Alliance Media’s Producer Software Apr 21, 2015 Say It Large with Cinecardz® Feb 11, 2015 Cinemeccanica Partners with Arts Alliance Media to Offer AAM’s Screenwriter TMS with Cinecloud Server Feb 5, 2015 Arts Alliance Media’s Cinema Software to Power Over 1,500 of Wanda Cinema Line’s Screens in China Dec 9, 2014 China’s Wanda Cinema Line Announces Long Term Strategic Partnership with Arts Alliance Media Dec 8, 2014 Arts Alliance Media Launches More Flexible Software Suite at Cineasia Oct 27, 2014 Mars Cinema Group Goes Big with Arts Alliance Media’s Complete Suite of Digital Cinema Software Oct 24, 2014 Take Your Cinema with You. Introducing the Screenwriter Mobile Companion App. Oct 9, 2014 Arts Alliance Media’s Screenwriter TMS is Certified Cinema Reloaded Ready Oct 3, 2014 Arts Alliance Media Takes Cinema Advertising To the Next Level at the SAWA Convention in Berlin More
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