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Christie is a leader in visual solutions for world-class organizations, offering diverse applications for business, entertainment, and industry. A leading innovator in film projection since 1929 and a pioneer in projection systems since 1979, Christie has established a global reputation as a total service provider and the world's single source manufacturer of a variety of display technologies and solutions. Christie offers comprehensive solutions for cinema, large audience venues, control rooms, business presentations, training facilities, 3D and Virtual Reality, simulation and education as well as industrial and government environments.

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Cypress, Calif.—Apr 29, 2013

Arclight Cinemas Has “Peace of Mind” with Support from Christie Network Operations Center and Remote Monitoring

ArcLight Cinemas can rest easy knowing that its 90 Christie digital cinema projectors installed at the chain’s seven locations in California, including its newest addition in San Diego, are protected with 24/7 remote monitoring and reporting through Christie’s  Network Operations Center (NOC) and additional Managed Services offerings such as round-the-clock phone support and quick access to locally-stored spare parts. 
 
As one of the first theater chains in the U.S. to convert to digital projection, ArcLight Cinemas (along with sister company Pacific Theatres) recognized the need to safeguard its investments early on with Christie’s NOC and the Managed Services team, who work alongside a national dealer network to design, deploy and support fully-customized visual display systems whether it be projection equipment or lobby displays that integrate into all cinemas.
 
Joe Miraglia, director of design, construction and facilities for ArcLight Cinemas, stated, “Christie’s NOC support services are an excellent fit for our ongoing needs. The professionalism from their staff and reporting tools continue to be a significant benefit for our organization.   No matter whether it’s a small inquiry or a major outage, we know the Christie NOC team is there to support our needs. ” 

As part of the NOC’s reporting capability, customers can choose customized software and weekly and monthly reports through an automated system that distributes information to cinema operators to help them run their theaters more effectively. According to Miraglia, the collection of data that reports how the theaters are performing overall was important. “I get weekly equipment inventory reports that tell me how much space is on my server and I receive notices about software updates and incident performance reports. The monthly analysis really tells me what’s happening along with the trends and patterns within my company, and that’s huge for me.”   

“We are pleased that ArcLight Cinemas put their confidence in Christie’s Managed Services team and our NOC,” said Sean James, vice president, Managed Services at Christie. “With new technologies and programming constantly evolving, a state-of-the-art NOC for remote monitoring, in particular, provides a safety net for theaters embarking on the digital age of 2K and 4K digital cinema projection.” 
 
Miraglia said Christie’s track record and history in the cinema industry gave them the edge over the competition.  He was also confident that they made the right choice because of Christie’s Ed Vitelli and his teams’ extensive IT background.  The analytical and systematic approach that Ed and his team incorporate into their analysis impressed him.  Their approach was aligned with that of ArcLight Cinemas’, helping to reduce down time and guest-facing incidents.  
 
Managed Services functions as a single point of contact. The service team can support all lobby displays and projection equipment, multi-media and audiovisual hardware, associated software and business application systems, as well as servicing other manufacturer’s warranties.  Extended services from Christie’s Managed Services team include on-site preventative maintenance and emergency repair service, quick access to locally stored spare parts and online training. In addition to providing end-to-end solutions for projection and in-lobby digital displays in the cinema environment, Christie’s Managed Services team also has a technology-agnostic approach in that they support all your cinema equipment including a wide array of manufacturers, projectors, technology platforms, visual displays, servers, switchers and networking products.  
 
About ArcLight Cinemas 
ArcLight Cinemas, created by Pacific Theatres, represents an evolution in the movie going experience. With locations in Hollywood, Sherman Oaks, Pasadena and El Segundo, the chain offers an unprecedented combination of technology, amenities, comfort, and customer service. ArcLight Cinema’s dynamic programming ranges from the newest Hollywood blockbusters to independent art house fare, cult favorites and classics and 21+ screenings, making it one of the most popular destinations for discerning moviegoers. Its signature amenities include black box auditoriums, extra-wide seats with double armrests, stadium seating, reserved seating at many locations and a wide variety of counter and café food options. For more information about ArcLight, visit www.arclightcinemas.com
 


Logo: Christie
About Christie: Christie Digital Systems USA, Inc. is a global visual and audio technologies company and a wholly owned subsidiary of Ushio Inc., Japan (JP: 6925). Christie revolutionized the movie industry with the launch of digital cinema projection, and since 1929 has embraced innovation and broken many technology barriers. From the world’s largest mega-events to the smallest applications, our technology—from advanced RGB pure laser and SDVoE technology to image processing and LED display solutions—empowers people to create the world’s best shared experiences. Visit www.christiedigital.com. Christie Directory page Christie Web Site
About ArcLight Cinemas: ArcLight Cinemas, created by Pacific Theatres, a privately owned, Los Angeles based company with 60 years of theatrical exhibition history throughout California, Hawaii and Washington is a premiere moviegoing experience with an unparalleled commitment to bringing a variety of rich cinematic content to moviegoers in all markets. ArcLight Cinemas operates seven theaters in California including Hollywood, Pasadena, Sherman Oaks, El Segundo, Santa Monica, Culver City and La Jolla, as well as theaters in Bethesda, MD, Chicago and Glenview, IL, with a new location in Boston for 2019. ArcLight also owns and operates the historic Cinerama Dome and programs the TCL Chinese Theatre and IMAX in Hollywood. Pacific Theatres currently operates theaters in Los Angeles that include The Grove and The Americana at Brand in Glendale, CA. ArcLight Cinemas Directory page

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More Christie News:
Nov 2, 2020 Christie Stands Together with Industry Partners at CineAsia 2020 Online Tradeshow
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, will stand united with cinema industry partners by joining the CineAsia 2020 online tradeshow, taking place November 4-5.

Oct 28, 2020 Christie Introduces Groundbreaking Far-UVC Light Fixture with Patented Care222 Technology for UV Disinfection That May Be Used Around People
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Christie® is pleased to announce the launch of the Christie® CounterAct™ line of commercial UV disinfection products with patented Care222® far-UVC light technology for cinemas, theme parks, museums, sports complexes and other indoor spaces.

Oct 26, 2020 Norway Cinema Screens Get the Christie RGB Pure Laser Projector Treatment
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Christie, a leader in creating and delivering the world’s best visual experiences, has announced that 51 cinema screens across Norway are set to reap the benefits of its RGB laser illumination technology as part of an extensive refit.

Oct 15, 2020 Christie Granted U.S Patent for In-Home Streaming Technology for Cinema Exhibitors
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Christie®, a world leading visual technologies company, announced that, pursuant to a filing in 2018, the U.S Patent and Trademark Office (USPTO), has issued Christie a U.S. patent under US10783282B2 on September 22, 2020, which enables exhibitors to stream movies directly to the home using their current technologies in a way that supplements their existing business model.

Oct 13, 2020 Suning Cinema opens “all Christie” RGB laser multiplex in Xi’an
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Christie®, a global leader in digital cinema projection technologies, is pleased to announce that Suning Cinema has deployed its leading-edge RGB laser cinema projectors for all auditoriums in its new multiplex in Xi’an, Shaanxi province.

Sep 21, 2020 Christie Redefines PLF Cinema Experience with CP4450-RGB – the Brightest Direct-Coupled RGB Pure Laser Projector on the Market
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Christie®, a global leader in digital cinema projection and audio technologies, is redefining the movie-going experience for Premium Large Format (PLF) theatres with its state-of-the-art RGB pure laser cinema projector that delivers incredibly colorful and detailed visuals.

Sep 10, 2020 Christie Celebrates 20th Year as Official Digital Projection Partner of the Toronto International Film Festival
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Christie® is proud to celebrate its 20th year as the Official Digital Projection Partner of the Toronto International Film Festival (TIFF). Kicking off its 45th year today, and running until September 19, the Festival will screen 50 new films across venues adapted to the global pandemic, including a drive-in theatre, an open-air cinema, and indoor venues tailored for public safety.

Aug 17, 2020 Christie Reaffirms Support for Cinema Industry, Showcases New Technology and Services at BIRTV 2020 Online Trade Show
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Christie, a leader in creating and delivering the world’s best visual and audio experiences, will be participating in the Beijing International Radio, TV & Film Exhibition (BIRTV) 2020 online trade show, taking place on August 19-21.

Jul 24, 2020 Christie’s Strong Partnership with Shanghai International Film Festival Enters the 12th Year
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, is delighted to continue its longstanding partnership with the Shanghai International Film Festival (SIFF) for the 12th consecutive year.

Jul 16, 2020 Christie lights up Lavazza Drive-In Film Festival
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Christie® is pleased to sponsor the Lavazza Drive-In Film Festival co-hosted by the ICFF, presented by IC Savings and CHIN Radio/TV, taking place July 20-31 at Toronto’s Ontario Place. Movie-goers can enjoy a curated selection of films from countries hardest hit by COVID-19, in a safe, socially distanced environment.
More ArcLight Cinemas News:
Nov 3, 2016 Arclight Cinemas to Make Cinema History with Unique Presentation of Ang Lee’s Billy Lynn’s Long Halftime Walk
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ArcLight Cinemas, a premiere movie-going destination, is excited to announce their collaboration with Christie® to bring the most advanced movie-viewing experience possible for ArcLight guests at the legendary Cinerama Dome, with the west-coast debut of Academy-award winning director Ang Lee’s Billy Lynn’s Long Halftime Walk, using rare and innovative cinema-projection technology.

Dec 18, 2015 Arclight Cinemas Brings the Dome into A New Galaxy of Viewing

Feb 28, 2013 Arclight Expands with Doremi Technology
Nov 26, 2012 Arclight Cinemas Bring A Taste of Hollywood to La Jolla, California with Christie Solaria Series Digital Cinema Projectors
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Expanding its premium movie viewing experience to San Diego for the first time, ArcLight Cinemas once again trusted Christie®digital projectors to exclusively light up the exhibitor’s new 14-screen multiplex in La Jolla, providing audiences with its signature Hollywood viewing experience that treats every guest like a star.

Apr 25, 2012 Arclight Chooses Christie for Digital Cinema Projectors for Both 2K and 4K Movie Experiences
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Christie®, a global leader in digital cinema projection, today announced that ArcLight Cinemas has completed the digital conversion of its four locations in California, boasting 33 auditoriums and 61 screens, with Christie Solaria® Series CP2210 2K, Christie CP4220 and Christie CP4230 4K projectors aligned to provide the best in both conventional and premier movie experiences.

Nov 4, 2011 Arclight Cinemas Selects GDC Servers for Digital Deployment
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GDC Technology (“GDC Tech”), a world leading digital cinema solution provider, is pleased to announce today it has reached a server supply agreement with the innovative ArcLight Cinemas (“ArcLight”). GDC Tech’s SX-2000A Digital Cinema Servers with Integrated Media Block (IMB) will be installed throughout ArcLight’s cinemas, launching the advanced digital capabilities of each unique site. To date 48 systems have been installed in four different locations. Under the new server agreement, ACS Enterprises Inc. (“ACS”) will supply and install GDC digital cinema servers.
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