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Costa Mesa, CA—Jul 1, 2013

QSC Audio and dcinex Announce Service Partner Agreement for Cinema Products

QSC Audio Products, LLC is pleased to announce a new service partner agreement with dcinex to provide support for QSC Cinema products and systems across the European continent and the United Kingdom.

dcinex is a provider of fully integrated solutions for cinema operations, including Exhibitor Services, Content Services, and Consulting.  The company has a long history in digital cinema services.  Under the new agreement, dcinex will provide centralized customer telephone support and arrange advance replacement or repair of QSC cinema products when necessary.  Services will be available to all customers of QSC Cinema products.
 
The agreement will be effective on August 1, 2013.  Cinema operators and QSC cinema products dealers will be able to access the dcinex support group seven days a week, from 0900 to 2400 hours (9:00 am to midnight) Central European Time. Support will be available to customers in the following countries: Germany, France, Italy, Belgium, Luxembourg, Netherlands, United Kingdom, Ireland, Norway, Sweden, Finland, Denmark, Switzerland, Spain, Portugal, Poland, Hungary, Romania, Czech Republic, Austria, Croatia, Slovenia, Slovakia, Bulgaria and Belarus.  In addition, dcinex will provide support in several languages, including English, German, French, Dutch, Italian, Spanish, Portuguese and Croatian.

“The new service agreement will allow QSC to provide superior customer service to our valued cinema exhibitor customers and authorized dealers, in the rare event that a QSC product fails to function properly,” says Barry Ferrell, Vice President of Cinema for QSC.  “We’re confident that dcinex is the right partner for us, with the right skills, and the same customer-oriented business philosophy as QSC.”

“For years, QSC has been our Preferred Partner for high quality cinema sound systems, and we are pleased that our strong relationship is now crowned by an official service & support agreement for Europe,” says Till Cussmann, dcinex’s Vice President of Exhibitor Services.  “With this agreement, we’re sure that all QSC customers across Europe will be even more satisfied with their choice of QSC by having local access to professional and timely support for their QSC cinema sound products.”


QSC Contacts: Danny Pickett, 
Director, Global Cinema Sales
danny.pickett@qsc.com

Mark Mayfield, 
Director, Global Cinema Marketing 

Logo: QSC, LLC About QSC, LLC: QSC 50 and Forward celebrates a company founded over five decades ago, now a globally recognized leader in the design, engineering and manufacture of award winning high performance audio products including power amplifiers, loudspeakers, digital mixers, digital signal processors (DSP), and the Q-SYS™ networked audio, video and control platform. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable and flexible solutions for professional installed, portable, production, corporate and cinema customers worldwide. #qscmoments QSC, LLC Directory page QSC, LLC Web Site About CinemaNext:
CinemaNext is the Ymagis Group’s business unit dedicated to exhibitor services. Founded in 2007 and managed by professionals from the motion picture and high-tech industries, Ymagis Group is a European leader in advanced digital technology services for the cinema industry. Through CinemaNext and Eclair, the Group provides smart, comprehensive solutions to movie exhibitors, distributors (feature films & event cinema), producers, rights holders, cinema/TV advertising networks, broadcasters, OTT channels and video publishers. Over the years, Ymagis Group has significantly expanded its portfolio of solutions & services and further developed its geographic footprint in Europe with permanent offices in 26 countries. The company’s core business is structured around three main units: CinemaNext (exhibitor services: sales and field services, software solutions, customer service/NOC and consulting), Eclair (content services: post-production, theatrical delivery, digital distribution, versioning and accessibility, restoration and preservation) and Ymagis (VPF & financial services). A publicly-traded company listed on Euronext, Ymagis Group is headquartered in Paris (France) and has close to 750 employees.
CinemaNext Directory page

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