Cinema Technology Dec. 17, 2018
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Cielo is true proactive monitoring and support. Customers can access Cielo from any device connected to the internet, giving them the freedom to manage the customer experience outside the confines of their offices. Customers have circuit wide visibility into their theater operations so they are able to solve problems more efficiently.



CES+ is the premier partner in cinema solutions. For the past 35 years has been a pioneer delivering innovative first-in-market technology and will revolutionize the industry with his one-of-a-kind Cinema-as-a-Service solution offering to become the disruptive facilitator of the evolution of the modern movie theater operation. CES+ is headquartered in Miami, Florida, and serves clients globally.


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CinemaCon Las Vegas,—Mar 24, 2014

Cinema Equipment and Supplies Announces CIELO – The Future of Remote Monitoring for Cinemas

Cinema Equipment and Supplies (CE+S) today introduced Cielo, a software application that allows users to manage their cinema from anywhere. Cielo gives cinema owners, managers, and technicians the ability to see exactly what is going on in every auditorium from any smartphone, tablet, or desktop — and take immediate action in real time. 
 
“With Cielo, we are revolutionizing the way movie theaters are managed,” said Guillermo Younger Jr, Head of Product Development at CE+S. “Cielo will connect cinema owners, managers, technicians, and the NOC in a way that has never been achieved.” 
 
Next Generation Remote Monitoring
The patent-pending Cielo application allows users to connect from any internet connected device to view critical information needed to ensure movie theater equipment uptime. With a very intuitive and user-friendly interface design, Cielo organizes important data such as lamp hours, feature format, and equipment serial numbers for quick and easy accessibility. 
 
Cielo’s notification system informs users when and where potential show-stopping issues occur in real time. With smartphone access, cinema managers and technicians will now have the ability to react instantaneously to critical issue alerts from anywhere. “Our customers have voiced that even seconds are crucial when it comes to show stopping issues. We saw a business need to democratize mission critical data and that is exactly what we accomplished with Cielo. With Cielo, you see what the NOC sees” said Alex Younger, VP of Sales at CE+S. 
 
Streamlined Purchasing
With Cielo, managers will be notified when their consumables, such as lamps, are expiring and give them the ability to re-order directly from the application. Cielo provides just-in-time delivery of consumables, which eliminates the need to carry unnecessary inventory. “By improving cash flow and efficiency for our customers, Cielo allows managers to focus on other aspects of their business that provide more value” commented Luis Arreola, VP of Operations at CE+S.     
 
NOC Support Integration
Cielo also integrates with Cinevise Global Network Operations Center (NOC) and provides users direct in-application access to technical support from certified Cinevise technicians. Cielo users will have the ability to update or create support tickets from anywhere and be able to view how many open tickets exist at each site and each auditorium. Cielo users can now easily reference important troubleshooting information, such as firmware versions and serial numbers, and update their support tickets directly from Cielo. 
 
Availability
Cielo will be available for full release in the summer of 2014. An official release date and region-specific details such as pricing and supported languages will be announced at a later date. CE+S will begin signing up interested cinema circuits for closed beta testing at CinemaCon starting March 25th. For a product demonstration and registration to become a potential beta test site, please visit the Cinema Equipment and Supplies Booth 2211A at CinemaCon. 
 


CES+ Contacts: sales@ces.plus
CIELO Contacts:
Guillermo Younger 
gyoungerjr@cinemaequip.com

sales@cielocinema.com

Logo: CES+
About CES+: CES+ is an integrator of cinema equipment, software and technology solutions.  For over 30 years CES+ has designed intelligent, tailor-made solutions for exhibitors in the cinema industry. CES+ Directory page CES+ Web Site
Logo: CIELO
About CIELO: CIELO is a leading Internet of Things (IoT) and Machine 2 Machine (M2M) platform providing solution-based analytics, remote monitoring and automated technical support to the cinema industry. At CIELO, we combine the latest in digital technology with a deep understanding of our customer’s needs to build seamless and intuitive solutions that can be accessed anytime and anywhere, from the palm of their hands. Serving more than 20,000 devices worldwide, our mission is to empower the world to achieve more through connectivity. For more information, visit www.CIELOcinema.com CIELO Directory page CIELO Web Site

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