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Christie is a leader in visual solutions for world-class organizations, offering diverse applications for business, entertainment, and industry. A leading innovator in film projection since 1929 and a pioneer in projection systems since 1979, Christie has established a global reputation as a total service provider and the world's single source manufacturer of a variety of display technologies and solutions. Christie offers comprehensive solutions for cinema, large audience venues, control rooms, business presentations, training facilities, 3D and Virtual Reality, simulation and education as well as industrial and government environments.

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Sydney, Australia—Mar 19, 2018

Christie Demonstrates its Ongoing Support for Independent Exhibition in Australia and New Zealand at the ICA Conference & Gala Dinner 2018

Photo The Christie-ICA Network Operations Centre (NOC) provides 24/7/365 monitoring of hardware and networks, and offers round-the-clock telephone support for all technical issues, including day-to-day operational questions
Christie® , a leader in creating and delivering the world’s best visual and audio experiences, and Gold Sponsor of the Independent Cinemas Australia (ICA) Conference 2018, is fully committed to supporting independent exhibitors in Australia and New Zealand through its proven technology and solutions-driven service in collaboration with the ICA.
 
Christie and ICA first partnered in support of independent exhibitors through the Christie-ICA Network Operations Centre (NOC) in 2012. It provides 24/7/365 monitoring of hardware such as projectors, players, IMBs, theatre management systems and networks that connect all these components, and offers round-the-clock telephone support for all technical issues, including day-to-day operational questions. NOC operators are fully connected to the equipment on site to quickly fix problems remotely with log files and thus help to free up employees at the cinema to deal with their customers during the delay.
   
The Christie-ICA NOC complements the comprehensive support offerings of Christie’s main NOC located in Los Angeles, USA, which has been the backbone of service for the exhibition industry in North America. Drawing on over 85 years of experience working with Fortune 1000 companies, Christie’s NOCs keep track of more than 500,000 individual showings and provide comprehensive remote monitoring and management of devices, along with technical phone support solutions, to local exhibitors around the world.
 
“Since our collaboration in 2012, Christie has been playing a critical role in helping our members make the transition from analogue to digital as seamless and painless as possible, and delivering value-added services such as remote software, firmware upgrades, patches and hot fixes to customers’ equipment,” said Adrianne Pecotic, chief executive officer, ICA. “We are fortunate to have the genuine commitment of such a professional partner dedicated to supporting and being responsive to the needs of independent exhibitors, some of which can be unique, demanding and always pressured.”
 
Michael Bosworth, General Manager, Christie Australia, commented, “Over the years, we have developed a strong and enduring relationship with ICA and our collaboration in the Christie-ICA NOC is a case in point. I’m pleased to note that our NOC membership continues to grow in Australia and New Zealand, and customer satisfaction remains high.”
 
Tom Schwartz, Senior Director, Global Managed Services, Christie, also noted how much he was looking forward to attending the ICA Conference in Sydney from March 19-22, and meeting with many independent exhibitors and service providers during his stay. “We welcome customer feedback and are fully committed to continual improvements making the Australia NOC one of the most efficient and reliable in the region. I look forward helping Christie support and celebrate the vibrant Australian and New Zealand independent industry throughout this week’s event and at the Gala Dinner on Wednesday.”
 
The hub and vital component of Christie Managed Services
Schwartz added that the US NOC – which has been in operation since 2003 – is the hub and vital component of Christie Managed Services, where turnkey deployment and implementation services, as well as remote and local support of digital cinema, onscreen advertising and digital signage are provided.
 
“By utilising a proven suite of tools, Christie’s NOCs allow remote monitoring of the health and status of customer systems. They also manage the configuration of systems, provide help-desk services to customer staff, and access to local technicians with local parts to provide on-site repair and support. In addition to the command centre, Christie’s NOCs are also equipped with system integration spaces, dedicated training rooms, climate-controlled rooms built to industry standards for data and connectivity, as well as power redundancy to maintain 24/7 readiness,” he said.
 
Christie’s experience has shown that remote monitoring has clear cost benefits by reducing the need for on-site support. Through the NOC, updates can be remotely administered and between 30 and 40 percent of all reported problems have been resolved without the need for on-site technical response. Service contracts are also customisable to help customers choose the level of service and response time that is right for their application and budget.
 
YourChristie mobile app for NOC customers   
As an enhancement to NOC customers’ remote monitoring subscription, Christie has rolled out a mobile app that brings the power and convenience of Christie’s NOC to customer’s fingertips. 

Known as YourChristie Mobile, it helps to keep customers close to the status of service cases and equipment, anytime, anywhere. Important day-to-day business are not interrupted as YourChristie Mobile tracks near real-time case management information, delivers equipment alerts, and gives access to system profile information.
 
Schwartz added, “Remote monitoring of digital equipment is cost effective and dramatically reduces the need for on-site visits from third party service providers. In this regard, YourChristie Mobile provides customers with another important tool in the management of mission critical equipment.”
 
YourChristie Mobile is available for free download for Android and iOS users on the Google Play store and Apple iTunes store respectively.
 


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Photo The Christie-ICA Network Operations Centre (NOC) provides 24/7/365 monitoring of hardware and networks, and offers round-the-clock telephone support for all technical issues, including day-to-day operational questions

Logo: Christie
About Christie: Christie Digital Systems USA, Inc. is a global visual and audio technologies company and a wholly-owned subsidiary of Ushio Inc., Japan (JP:6925). Consistently setting the standards by being the first to market some of the world’s most advanced projectors, complete system displays, and cinema audio solutions; Christie is recognized as one of the most innovative visual technology companies in the world. From retail displays to Hollywood, mission critical command centers to classrooms and training simulators, Christie display solutions and projectors capture the attention of audiences around the world with dynamic and stunning images, accompanied by awe-inspiring sound. Visit www.christiedigital.com. Christie Directory page Christie Web Site
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Jun 20, 2019 Christie Signs Major Global Reseller Agreement with Arts Alliance Media
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Christie officially announced a worldwide* reseller agreement with Arts Alliance Media (AAM), the global leader in digital cinema software and services. The agreement will see Christie offering AAM’s full range of integrated theatre management software and services to its wide-reaching exhibitor base, and further strengthen Christie’s position as the pre-eminent cinema solutions and expertise provider.

Jun 18, 2019 More Than One Thousand Christie Cinema Projectors Earmarked for Cineworld Auditoriums, Beginning with Rollout to Regal Screens in the United States
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Christie® is pleased to announce that Cineworld Group – the world’s second largest cinema exhibitor – has signed an agreement to acquire more than 1,000 of Christie’s next-generation, RGB pure laser cinema projectors featuring Christie RealLaser™ illumination technology.

Jun 16, 2019 Christie Delivers Visually-Engaging Cinema Solutions at the Shanghai International Film Festival
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, is delighted to continue its longstanding partnership with the Shanghai International Film Festival (SIFF) by serving as the event’s exclusive cinema projection partner for the 11th consecutive year.

Jun 13, 2019 Christie Unveils New Lower-Cost RGB RealLaser Projector for Smaller Cinema Screens
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Christie® is showcasing its newest addition to the CineLife™ Series – the Christie CP2309-RGB projector featuring RealLaser™ illumination technology at CineEurope 2019 in Barcelona June 17-20. Also debuting is the Christie Vive Audio LA3i loudspeaker and previews of Christie’s CP4450-RGB demonstrating its technology capabilities for the PLF spectrum cinema.

Jun 6, 2019 Christie Cinema Projection and Vive Audio at Procinal Carnaval, Colombia’s Newest Multiplex
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Christie® is pleased to announce that Colombian chain Cinemas Procinal has just opened a new seven-screen multiplex in the city of Barranquilla, featuring Christie Vive Audio™ and Christie digital cinema projection throughout. CES+ (Cinema Equipment & Supplies) carried out the installation.

Jun 3, 2019 Christie Wows Audiences at the Mexican Comic Convention with its RealLaser™ Projection Technology
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Christie® was the projection partner at Conque 2019, Mexico’s biggest comics and entertainment event, for the second year running. Held recently at the Congress Centre in the city of Querétaro, the event’s main auditorium was kitted out with a Christie CP4325-RGB pure laser projector using RealLaser™ technology.

May 14, 2019 Christie Ensures the Content Shines at Europe’s Most Glamorous Film Festival
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Christie® is once again delighted to be the projection technology partner for the Cannes Film Festival. For the 2019 festival, which runs May 14-25, Christie supplied 36 digital cinema projectors from across its Solaria™ Series, and accessories. It is the 13th year that Christie has supported the event.

Apr 29, 2019 Edge Content & Technology Acquires Fleet of Christie’s Next Generation RGB Pure Laser Projectors for the Australian Market
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Christie® is pleased to announce that EDGE Content & Technology, one of Australia’s leading cinema technology integrators, has acquired 52 units of Christie’s next-generation cinema projectors featuring Christie RealLaser™ illumination for deployment into Event Cinemas’ Gold Class theatres.

Apr 24, 2019 Metrocinemas Outfits Central America’s First ‘Pure Laser’ Multiplex with Christie Projectors
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Honduran cinema chain Metrocinemas has chosen ChristieÒ RGB pure laser projectors and Christie Vive Audio™ for its new Metrocinemas Megamall multiplex. The multiplex is set to be the first in Central America equipped entirely with RGB laser projectors.

Apr 4, 2019 Onsite Warranty Service to Be Included with Every New Christie Projector Purchase
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, will include Onsite Christie Warranty Repair Service, which will be coupled with 24/7 Christie Helpdesk and Critical Inventory Logistics support on all new lamp and RGB pure laser cinema projector sales in the continental United States.

Apr 4, 2019 Christie Taps TSR PROVA as India’s Marquee Cinema Integration Partner for its RealLaser Illumination Platform Projectors
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, is proud to announce that TSR PROVA (‘TSR’) has been signed as Christie’s pre-eminent integration partner of its family of RGB cinema projectors based on Christie’s industry-leading RealLaser™ illumination platform. TSR will assist in the adoption of Christie’s latest cinema technology across the burgeoning Indian exhibition market.

Apr 3, 2019 Huaxia Film Initiates Strategic Partnerships to Speed Development and Screening of Advanced-Format Movies to Lead the Film Industry
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Huaxia Film Distribution Co., Ltd. (Huaxia Film), a well-known film distributor in China, today announced at CinemaCon 2019 that it will develop, leverage and promote premium format movies driven by new, advanced configurations, specifically the Cinity Cinema System. Cinity will seamlessly combine related processes and technologies, (e.g. filming, post-production, distribution and projection) that are representative of advanced-format movies, to build a complete industry ecosystem for them.

Apr 1, 2019 Christie RealLaser Projectors Put Cinemaworld’s West Melbourne, Florida Multiplex on Forefront of Technology with RGB Laser Brilliance
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Florida’s Cinemaworld has gained the leading edge in cinema projection and is amazing movie-goers with the ultimate experience in visual entertainment, thanks to the installation of Christie RealLaser™ projection systems at its West Melbourne theater complex.

Apr 1, 2019 Christie Strengthens Global Cinema Team with Hire of Industry Veteran
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Christie®, a leader in creating and sharing the world’s best visual and audio experiences, today announced that Scott Freidberg has returned to the organization to evangelize Christie’s industry-leading cinema solutions, most notably its family of RGB pure laser projectors featuring RealLaser™ technology, and Vive Audio solutions.

Mar 28, 2019 Christie Illuminates the Future of Cinema Technology at CinemaCon 2019
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Christie®, a leader in creating and delivering the world’s best visual and audio experiences, will be opening CinemaCon 2019, April 1 – 4 at Caesars Palace with an arsenal of projection and sound innovations, designed to best tell the stories that capture the hearts and minds of audiences worldwide, while adding to the bottom line of the studio and exhibition communities.

Mar 27, 2019 Christie RGB Projectors and Vive Audio Sound Solution Grace the World’s Largest ‘Pure Laser’ Multiplex in Mexico City
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Christie®, a leader in creating and sharing the world’s best visual and audio experiences, is pleased to announce that Mexico’s Cinemex has recently opened an impressive cinema complex, featuring RGB pure laser projectors based on Christie RealLaser™ illumination, along with Christie Vive Audio™systems.

Mar 25, 2019 Cinema 21 Increases Investment in Christie RealLaser Technology
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Christie® is pleased to announce that Cinema 21, the largest movie theater chain in Indonesia, is expanding its fleet of RGB pure laser cinema projectors by acquiring a further 100 units of Christie’s next-generation cinema projectors featuring Christie RealLaser™ illumination.

Mar 22, 2019 Christie Cinema Asia Appoints New Sales Director for India
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Christie®, a leader in creating and sharing the world’s best visual and audio experiences, today announced the appointment of Kanwal Brar as Sales Director – Cinema (India) for Christie Digital Systems India, reporting to Don Shaw, Senior Director of Sales – Digital Cinema, Asia Pacific Region.

Mar 13, 2019 Susie Beiersdorf, Vice President of Sales, Cinema - the Americas, Christie, to Receive Inter-Society’s Ken Mason Award
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Inter‑Society Logo
Cinema-industry veteran Susie Beiersdorf, Vice President of Sales, Cinema – The Americas, Christie, has been selected as the 2019 recipient of the Ken Mason Inter-Society Award. The Ken Mason Award honors an individual who has made outstanding long-term contributions leading to the overall improvement of the motion picture experience. The announcement was made today by Paul Holliman, President, The Inter-Society for the Enhancement of Cinema Presentation, Inc. Beiersdorf will receive the award at a ceremony held at CinemaCon in Las Vegas on April 4.

Feb 20, 2019 Huayi Brothers Cinemas Selects Christie RealLaser Projectors for its Flagship Multiplex in Shanghai
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Christie®, a leader in creating and sharing the world’s best visual and audio experiences, is pleased to announce that Huayi Brothers Cinemas has deployed Christie’s next-generation RealLaser™ cinema projectors at its flagship multiplex in Shanghai.
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